Frequently Asked Questions

WHEN DOES MY ORDER SHIP?

Orders ship within 7 business days of placing your order.

DO YOU SHIP INTERNATIONALLY?

I'm not set up to automatically ship internationally, but I'd like to make it work if we can.   Email me at tim@timsoter.com for more details, including your address/country so we can estimate fees.

WHAT HAPPENS IN THE EVENT OF SHIPPING DAMAGE?

Please inspect your product as soon as you receive it. If proof of shipping damage is provided, I'll replace the book or print with free shipping. If the book or print was part of a limited edition and is sold out at the time the replacement is needed, we will refund your account. Get in touch with us immediately via email: tim@timsoter.com

RETURN POLICY?

All sales are Final.

WHAT IS THE SHIP ESCAPED?

Currently this site is designed to promote and sell my work, Tim Soter, both books and prints.  I'm interested in collaborating with other photographers/artists for future publications.

ARE THE EPHEMERA ITEMS REAL?

Oh, god yeah.  They're really real.